Privacy Notice

Last updated: 6 October 2026

Mwingo Academy treats learner, parent/guardian and staff information as confidential school information and takes reasonable steps to protect it from unauthorized access, disclosure, alteration and loss.

1. Information We May Collect

Account information such as names, usernames and account roles.
Parent/guardian contact details supplied for school communication and account services.
Learner information needed to provide educational and administrative services.
Academic information such as marks, results, assignments and assessment records.
Attendance and school participation information.
Technical information needed to operate and secure the website, such as session information, security logs and basic request information.

2. How Information Is Used

Information may be used to provide school services, maintain learner and academic records, communicate with authorized users, authenticate accounts, support assessments, maintain website security, investigate incidents and meet legitimate school administration requirements.

3. Learner Information

Learner information is intended to be available only to users who are authorized to access it. Users must not disclose, copy or redistribute learner information without authorization.

4. Parent and Guardian Information

Parent/guardian contact information may be used for account administration, school communication and authentication services. Users should keep contact details accurate and notify the school when they change.

5. Passwords and Authentication Codes

Passwords are intended to be kept secret. Authentication codes sent by SMS or another method should never be shared. The school will not ask a user to publicly disclose a password or one-time authentication code.

6. Service Providers

The website may rely on hosting, SMS delivery and other technical providers to operate services. Information shared with such providers is limited to what is needed for the relevant service and is subject to the applicable provider arrangements.

7. Security Measures

Mwingo Academy uses reasonable technical and administrative safeguards, including access controls, password protection, session security, request validation and security logging where appropriate. No internet service can be guaranteed to be completely secure.

8. Retention

School records may be retained for as long as reasonably necessary for educational, administrative, legal, safeguarding, accounting or historical purposes. Retention periods may differ depending on the type of record.

9. Disclosure

Information may be disclosed where necessary for legitimate school operations, where authorized by the individual or their lawful representative, or where disclosure is required or permitted by applicable law.

10. Your Responsibilities

Do not attempt to access another user's account or learner records. Keep credentials secure, use the portal only for authorized purposes, and promptly report suspected unauthorized access or privacy incidents.

11. Corrections and Privacy Questions

If you believe information held through the portal is inaccurate or you have a privacy concern, contact Mwingo Academy through the official school contact channel so the matter can be reviewed.

12. Changes to This Notice

This notice may be updated as the school's services, security practices or legal requirements change. The latest version will be published on this page.

13. Important Note

This notice describes the website's intended privacy practices. It is not a substitute for professional legal advice and should be reviewed by the school against its actual policies and applicable Kenyan requirements before being treated as a formal legal privacy policy.